harnessing the

Got a creative idea? Read our quick guide to find out how to incorporate the consumer perspective early on in the innovation process, and avoid many of the pitfalls that lead to resources being plunged into product launches that fail.


a segment profile
done right

To market effectively, you need to first understand who you are marketing to.


See through our 'foodie traveller' infographic, how you can succinctly and beautifully bring your segment profile to life.


driving brand growth:
the secrets
every marketer
needs to know

Distilled and ready for you: some of the most interesting ideas that have arisen in the insights and marketing community in recent years.


These learnings are relevant for anyone who gets to influence FMCG brand growth, but also highly applicable across other industries. Download now to get the secrets...


is an in-home
usage test
the answer?

Is it time to consider in-home usage testing as an alternative to traditional CLTs? Wondering what key benefits IHUTS bring to the table, and when they are appropriate to use? This is the guide you need.


beyond the

What's the real difference between a finding and an insight? Discover how to identify insights that drive business growth.


We've included our 5 top tips and key questions to ask - to help you hit the marketing jackpot.


the silent salesman -
getting the
research right

Thinking of a packaging redesign? Embarking on a new packaging design can be fraught with dangers and pitfalls.


Let PLAY's experts guide you to make objective, intelligent decisions based on real shopper scenarios.



Watch this short video to learn how you can take the stress out of research with PLAY's 'on demand' syndicated online community.


Experience a suite of agile research solutions at your fingertips through our engaged community of 5,000 Australians and 2,000 New Zealanders.


mind hack
your shopper

PLAY explores the mind of the shopper in a retail environment, with a focus on packaging. 
EXCLUSIVE interview content with industry experts. Important academic thinking and findings which apply to the retail environment. Real-world examples and practical tips for marketers.

7 key
for brand

PLAY's Rebecca (Director of Client Success) gives you an all-access pass to her presentation on '7 of the most influential consumer research findings to consider when planning for brand growth'.


Ideas which are fundamentally changing the approach many businesses take when creating strategies for brand growth. You don't want to miss this.

get the playbook
Get your copy of the content from PLAY's 'Future of Online Grocery: Fresher Food Faster' thought-piece, delivered at the AIFST 50th Anniversary Convention this year.

Fresher food faster – today’s exception is tomorrow’s expectation.

According to NAB, Australian ecommerce is growing five times faster than traditional retail and now accounts for roughly 7% of total bricks & mortar sales.

Although online grocery is still relatively small – accounting for just over 2% of total grocery sales, it has the potential to revolutionise the way Australians fill their kitchens and cupboards.

In the UK, online grocery shopping works off the premise that it offers consumers greater convenience, more variety, cheaper prices, easy product/service comparison, and better control of budget to name just a few benefits…. but is this true of the Australian market?

PLAY MR will explore why online grocery in Australia has grown so modestly compared to our Anglo relatives, and discuss just how feasible it is for Australian retailers to deliver against the consumers’ expectations of convenience.

Register Now

you're in good


"PLAY is my go-to market research agency because of their can-do attitude, their willingness to try something new, their continual strive for the best technology and products as well as their sharp, concise, insightful reporting. They are fun to work and play with."

Alison Turner, Quantitative Research Manager,

“PLAY’s ability to simplify what is sometimes a complex innovation research process worked perfectly. They approached the challenge efficiently, and quickly identified how the new packaging would deliver against our brand’s KPIs, and where there were opportunities to optimise the new designs further.”

Michael Sergeant, Group Marketing Manager,
Campari Asia Pacific

“PLAY have shown a strong understanding of research approaches, consumer brands and the FMCG categories we operate in. They have successfully turned around fast research projects as required but they have also challenged us and worked in partnership on a number of more strategic challenges.”

Mark Whitby, Regional Consumer Market Insight Manager,

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