Understanding how best to influence customers in their path to purchase is almost impossible without clear insights.
Move forward with clarity, confident in your understanding of your shopper's pre-purchase influences, trip missions, planning process, impulses, triggers switching behaviour and final conversion to purchase through shopper research and insights.
When it comes to understanding your customers' behaviour, you need insight and implication, not just information. We'll pinpoint their core considerations, the key triggers and barriers, and share how to influence their purchase.
By observing shoppers on their natural shopping journey, you'll learn what drives conversion, from click to cart, store to aisle, to shelf to basket. Using in-store and online observation, interviews and eye-tracking, you'll build a multidimensional view of the behaviour and the influences that drive their purchase decision.
Where is the best shelf location for your brand? How effective is your packaging or point of sale materials in capturing shoppers' attention? Gain powerful insights and recommendations to help ensure your products are displayed in the best possible way.